Google Voice Free Number for Inmates

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Google Voice Free Number for Inmates

Everyone has heard about Google and its incredible inventions. Some of them can be used in the prison phone industry as well. You can find a lot of rumors about the “free Google Voice phone number for inmates” on the Internet. It supposed to give the ability to call inmates for free. Let’s take a look at Google Voices and find out the truth about this statement.


PrisonConnect - cheap inmate calls

How to Use Google Voice for Inmate Calls

Google Voice allows you to register for free and choose any number you want.  Then, the system forwards calls on Google Voice number to an existing number (your number) that can be both a cell phone and a landline. Many people who were looking for cheap inmate calls were trying to “catch” the number with the same area code as the facility.

It sounds great, isn’t it? Well, you would like to find out what happens in real life.

FCC Prison Calls Regulation

Correctional institutions (prisons, jails or halfway houses) typically have specialized, restricted telephone systems used by their inmates, to call family members, friends, etc.  These institutions each have phone calling regulations and rules designed to allow inmates to call permitted phone numbers of family members, friends, under certain conditions controlled by the institution.

In most cases, the cost of these calls is paid by the inmate’s family, out of a commissary or telephone calling account, or the inmate must make collect calls.  Some inmates’ family members and friends have tried to use Google Voice phone numbers located near the institution, to reduce inmate calling costs.

Your inmate’s ability to make calls from the correctional institution is controlled by the institution and their calling rules.  The county jail or their phone system might block the inmate from calling your Google number. Google itself doesn’t block anyone from calling you, but it is impossible to receive collect calls there.

Here is the quote from the Federal Bureau of Prisons, “Inmate Telephone Regulations.”

“Note that Federal and most state prisons prohibit, detect and block inmate phone calls made to forwarded phone numbers, to prevent abusive calls or illegal activity by inmates. Google Voice uses call-forwarding to reach your phone. Violation of these prison regulations can result in loss of inmate calling privileges. Be smart. Don’t do it.”

Now it sounds bad, I think. But don’t worry, in most cases, it just won’t work.


Here are the reasons why Google Voice probably won’t work for prison calls:

  • Google Voice cannot receive collect calls or pay for the calling party’s phone call charges. The money you added to your Google Voice account can only be used by you, the caller, to make international long distance calls;
  • Google is not involved with the correctional institution’s telephone systems or their rules, and it cannot offer any assistance with these calls;
  • GV and VoIP (like Google Voice) cannot receive even standard collect calls from regular non-prison;
  • You still have to deal with the inmate telephone provider (Securus, Global Tel Link, IC Solutions or any similar company).

So, what to do? Is there any other way to avoid expensive rates of the prison phone providers? It is.

PrisonConnect is safer than Google Voice and costs only $4.99/month.

How do PrisonConnect Saves Money for Inmate Calls?

PrisonConnect gives number local to the facility. However, PrisonConnect can’t be blocked. It is illegal because Prison Connect is a registered Telephone Company that is FCC regulated.

Any attempt to block the PrisonConnect Number is prohibited by the FCC and violates FCC regulations and rules

With PrisonConnect you are talking at local rates, so the phone provider won’t be able to charge you at high long-distance rates. You need to send the PrisonConnect number to your inmate and ask him to add this number to his/her list of approved phone numbers. Then, he or she should dial this number, and the call will be redirected to your cell phone.

Assuming the facility does not block PrisonConnect numbers, this is much, much cheaper than the ridiculous fees charged by the prisons. You can save up to $20-$30 per call.

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Cost-saving Inmate Number - PRISON CONNECT local number

    20 Comments so far

    Patricia gravesPosted on7:35 pm - Jul 15, 2017

    Hi my name patricia gravez i set up account with you and ic solution it was doing well now it he cant use that numbdr any more what should i do

    belinda waltersPosted on7:02 pm - Aug 31, 2017

    Hi, my name is Belinda Walters and I am trying to find a way that I can talk to my son without it costing so much. You said it was working for you and then stopped. Did they get it fixed so you could talk with your family? I would like to know if it works befor I sign up for it. I hope you can help me and thank you in advance.


      PrisonConnectPosted on9:51 am - Sep 6, 2017

      Hi Belinda!

      Our support helped to fix the problem. You can try our first month for free and find out how it works.

      Best wishes,
      PrisonConnect Team

    Yesenia velaPosted on1:55 pm - Sep 26, 2017

    How do I try this service free for the first month.. My wife is in santa Barbara county jail. I have no money for calls. She’s been down 6 months now. Plz help me . thank you and God Bless


      PrisonConnectPosted on10:02 am - Oct 2, 2017

      Hi Yesenia,

      Our first month is always free. You just need to sign up for the service:
      1. Go to sign-up page
      2. Enter the name of the facility; After typing first few letters you’ll see the drop-menu where you can choose the correct facility;
      Enter your cell phone and email address;
      3. You will receive a notification to contact the support +1 (855) 971-1121
      4. Call the support and receive the Prison Connect number;
      5. You will receive a number local to the facility you chose – that will be your new Prison Connect number, which when dialed will redirect to your cell phone, but the call will be charged at a local rate;
      6. Register the Prison Connect number with the prison phone provider (e.g. GTL, Securus, ICSolutions, PayTel, etc.) and put money on their account so that the inmate can call your Prison Connect number;
      7. Your free month starts the moment you receive your Prison Connect number. When the first billing cycle will come, you’ll be notified through a text message to make the payment of $4,99 for the next month.

      Explicit step-by-step guide on “HOW TO SET UP PRISON CONNECT ACCOUNT“”- just click the link and choose “HOW TO SET UP PRISON CONNECT ACCOUNT” tab.

    Sarah BrownPosted on12:49 am - Oct 18, 2017

    I was told that I would have to call and register my number before my son could call me. It was my cell phone. The prison did a third party call to my cell company to verify this information was true. How would this be handled for the number that is provided to me by your company? I know they mentioned cell phone, land line etc. what would the number be when I sign up for service?


      PrisonConnectPosted on3:08 pm - Oct 18, 2017

      Dear Sarah,

      Yes! You need to register the Prison Connect number with the prison phone provider (e.g. GTL, Securus, ICSolutions, PayTel, etc.) and put money on the account with them so that the inmate can call out and to the PrisonConnect number. If necessary, we can provide a bill stating that the number is yours.This is enought to pass any verification procedures.

      For any other questions, please, contact our Support and we will help you!

      Best wishes
      PrisonConnect Team

    Tara GurulePosted on12:34 am - Oct 20, 2017

    So if the first month is free why do we have to money on it with the other prison phone company and how much ? Is it unlimited calls for $4.99 a month? And does the prisoner have to call our cell number or the number you give us ?


      PrisonConnectPosted on4:17 pm - Oct 24, 2017

      Dear Tara,

      Yes, we offer unlimited calls for $4,99 month!

      For each facility there is one official phone service provider. You still have to pay the prison phone provider for the phone call service. They provide exclusively the phone service for the facility. There is no way around them! We provide you with the local number that helps you pay them up to 90% less.

      To receive calls from your inmate you must first:
      1. Give the Prison Connect number to the inmate (in a letter/email, during a visit, on the phone);
      2. Tell to register the Prison Connect number instead of your personal number with the prison phone provider;
      3. Fund the telephone account. The account needs to be funded for the inmate to make a call. With Prison Connect you will be charged at a minimum;
      4. When an inmate calls you on the Prison Connect local number the call will be connected directly to your cell phone.

      Please, visit go to our Sign-Up page to start your free month

      Best wishes,
      PrisonConnect Team

    Brittany GarvinPosted on3:03 pm - Nov 17, 2017

    Quick question. Can we choose the exchange and area code? Prisons do not just charge based on the area code but also the exchange.


      PrisonConnectPosted on9:41 am - Dec 7, 2017

      Dear Brittany,

      We can manually choose the exchange and area code. You should contact the support and explain your case. We will do everything on our end.

      Kind regards,
      PrisonConnect Support

    Susie BeanPosted on5:38 pm - Nov 17, 2017

    Do you know about what the savings is per minute. My boyfriend can talk to his family, who all have 502 area codes, as they live in Kentucky, where he is incarcerate. They talk for .10 cents per minute.
    But, when he calls me in Nashville, TN, since I’m a 615 area code, it’s .21 cents per minute. He’s in GRCC, in Louisville.
    So if I subscribe to your service, will we be able to talk for .10 cents a minute?
    My email is:


      PrisonConnectPosted on5:57 am - Dec 4, 2017

      Dear Susie,

      Unfortunately, we can’t predict the exact savings for each case. There are too many factors to consider. This is why our first month is free. Try and find out how much you can save. It can be even less than 10c/min!

      You can sign up here – sign-up page

      Kind Regards,
      PrisonConnect Support

    AliayhPosted on9:42 pm - Nov 25, 2017

    I received my number from Prison Connect, and I gave it to my husband, but the number provided is not a local number for the prison that he is at he is being charged the regular price for a long distance call. Is there a way to get another number?


      PrisonConnectPosted on5:50 am - Dec 4, 2017

      Dear Veronica,

      We are sorry to hear about your situation. Of course, you can call the support and explain them your case. We will help you to get a new number for your facility.

      Our system is 99% accurate, but occationally something like this may happen.

      Thanks for your request!

      Best wishes,
      PrisonConnect Support

    HeatherPosted on2:07 am - Dec 4, 2017

    So I’m new to this and my inmate friends’ jail uses the Global tel link system. I understand paying the $4.99 a month and registering the new connect number with the facility but how much money needs to be added to the inmates account??? I don’t even know how to go about doing that to begin with.

    Can anyone offer their assistance cause i’m tired of paying almost $16.00 for a less than 20 minute call it’s very frustrating. I’de love to talk to him but that’s extremely expensive per phone call and definitely draining with the holidays so close now!!!

    Thank you for your time and response!!!


      PrisonConnectPosted on6:01 am - Dec 4, 2017

      Dear Heather,

      Don’t worry! We’ve prepared a special explanation for you – How to call an Inmate.

      Prison Connect offers one simple plan – only $4.99 per month. This includes special number that is local to the facility that allows you to speak with a minimum (“local”) rate.
      $4,99 is only the PRICE FOR A NUMBER. You still have to deal with prison phone providers and pay your bills. Prison Connect helps you to talk longer for less.

      In federal prisons, inmates are charged through their commissary account. Please consult the Federal Bureau of Prisons for more information about ways to set up and charge a commissary account.

      In state facilities, the account with the jail/prison phone service provider needs to be funded to make call from the jail/prison. Please consult the particular state department of corrections website for more details on setting up an account with the licensed provider and their local phone call rates.

      Good luck!
      PrisonConnect Support

    RitaPosted on5:23 pm - Dec 6, 2017

    Hi my son is in USP Hazelton in Bruceton Mills, West Virginia. I didn’t find it on the list of Prisons. So can I not get a number? Thank you Rita Curcio


      PrisonConnectPosted on9:44 am - Dec 7, 2017

      Dear Rita,
      Please, contact the support. We are extending our list of prisons, so there is a possibility that USP Hazelton hasn’t been added yet.

      Kind regards,
      PrisonConnect Support

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